Which term indicates a situation where a job role demands more than the individual can manage?

The term "role overload" accurately describes a situation where the demands of a job exceed an individual's capacity to manage them effectively. This can occur when the workload is excessive, the expectations are unrealistic, or when the responsibilities assigned are too many for one person to handle. Role overload can lead to stress, burnout, and a decline in performance as the individual struggles to meet the high demands placed upon them.

In contrast, role clarity refers to a clear understanding of one's job responsibilities and expectations, which helps reduce confusion and enhances performance. Role ambiguity occurs when there is uncertainty about what is expected in a job role, leading to confusion and inefficiency. Role conflict arises when there are incompatible demands or expectations from two or more sources, such as different supervisors or teams, which can create tension and difficulties in fulfilling job responsibilities. Understanding these distinctions is essential in professional selling and management to ensure individuals can perform their roles effectively without becoming overwhelmed.